Child Safety Standards
Nonagram is a private photo-sharing service operated by Aigentbird. These standards describe how we prevent, detect, and act on child sexual abuse and exploitation (CSAE) on our service. They apply to every user and every piece of content, and they take precedence over everything else we do.
1. Zero tolerance
Child sexual abuse and exploitation have no place on Nonagram, in any form. This includes child sexual abuse material (CSAM), grooming, sextortion, sexual extortion or solicitation of minors, and any sexualization of children. Publishing, sharing, or attempting to share such content is prohibited absolutely.
2. Who can use Nonagram
You must be at least 15 years old (or the digital-consent age where you live) to use Nonagram, as set out in our Terms of Service. Boards are private and invite-only: nothing on Nonagram is publicly browsable, and members only see boards they were invited to.
3. How we detect abuse
Photos and comments on private boards are end-to-end encrypted: they are encrypted on your device before they reach us, and we cannot see or scan them. We are honest about that boundary, and section 4 explains what we do about it.
Public boards are different: their content is not encrypted, and none of it goes live unseen. Every photo posted to a public board is checked by several independent automated classifiers before it can appear, and anything the first pass finds doubtful is escalated to specialist child-safety and nudity detection. Profile pictures go through the same checks. If those checks cannot run, the upload is refused — we would rather reject a photo than publish one unchecked.
A photo flagged as child sexual abuse material never becomes visible: it is removed at upload, preserved as evidence, and the account is banned immediately. Account and board metadata visible to us is monitored for signs of abuse.
4. Reporting in the app
Anyone can report a photo or a comment directly from the app, in any board they belong to.
What happens next depends on the board. On a public board, a report takes the content out of view immediately and sends it back through the same child-safety and nudity classifiers, which decide whether it stays down and whether the account that posted it is penalised. On an encrypted board we cannot see the content, so we rely on the people who can: once two different members report the same photo or comment, it is hidden for everyone in that board.
Reporters are never identified to the people they report.
5. One strike
A single attempt to upload or share child sexual abuse material is enough: the account is banned immediately and permanently. There are no warnings and no second chances.
6. Evidence and law enforcement
When CSAM is detected or reported, we preserve the evidence — the content itself and the associated account and connection data, including IP addresses — so it can be provided to the competent authorities. Confirmed CSAM is reported to the French PHAROS platform (internet-signalement.gouv.fr), and we cooperate with law-enforcement and child-protection authorities in France and abroad. We comply with all applicable child-safety laws.
7. Contact
Our designated child-safety contact is [email protected]. This address reaches people able to discuss our CSAE prevention practices and act on reports. If a child is in immediate danger, contact your local police first.